Booking Policy

 Aristeia Travel Booking and Cancellation Policy

Introduction:

At Aristeia Travel, our ethos is built upon delivering unforgettable, tailored experiences to the discerning traveller. Each journey with us is an investment in memories, luxury, and exclusivity. To ensure transparency and maintain the premier quality of our offerings, we present our detailed booking and cancellation policy.

 

1. Reservation and Payment:

Initial Inquiry: When you express your interest in one of our curated experiences, our team will present an itinerary tailored to your preferences. This itinerary will provide details of the trip, including the total cost.

Booking Deposit: A non-refundable deposit, ranging from 40-60% of the total trip cost, is essential to confirm your reservation. The specific deposit amount will be indicated on your tailored itinerary.

Final Payment: The balance is due no later than eight (8) weeks before the trip’s commencement. If the balance isn’t settled by this time, Aristeia Travel reserves the right to treat the booking as cancelled by the client.

 

2. Cancellation Terms:

Client Initiated Cancellation:

More than 8 weeks before departure: Retention of the deposit as a cancellation fee.

Between 4 to 8 weeks before departure: Forfeiture of 50% of the total trip cost.

Less than 4 weeks before departure: Forfeiture of 100% of the trip cost.

No Shows: Non-arrival without prior notice will be considered a ‘no-show’, leading to a forfeiture of the full trip cost.

Aristeia Initiated Cancellation: In the rare instance that we must cancel a trip due to external conditions, clients will receive the option of joining an alternative trip or a complete refund. We will not be responsible for additional costs or losses, such as visa costs, airline tickets, etc.

 

3. Travel Insurance:

Protection against unforeseen circumstances is paramount. We strongly advocate for our travellers to secure comprehensive travel insurance. Not opting for travel insurance places full liability on the client for any financial losses or unforeseen expenses. Ensure your insurance covers trip cancellations, medical emergencies, travel disruptions, and lost personal belongings.

 

4. Alterations and Modifications:

Client-Requested Changes: If after booking, you wish to alter your trip in any form, please notify us immediately. We will endeavour to implement your changes, though we cannot guarantee all requests. Additional fees may apply.

Aristeia-Requested Changes: At times, alterations might be necessitated due to conditions beyond our control. In such scenarios, we’ll ensure the itinerary remains as close to the original as possible, without compromising on quality or experience.

 

5. Liability and Responsibility:

While we pledge to offer impeccable experiences, Aristeia Travel is not liable for damages, expenses, or inconveniences stemming from third-party actions, unforeseeable or uncontrollable events, or any conditions beyond our immediate control.

 

6. Acknowledgment and Agreement:

Finalising a booking indicates a client’s acknowledgment and acceptance of this Booking and Cancellation Policy. We take pride in our commitment to upholding the highest standards of integrity and clarity.

 

Conclusion:

Our primary objective is to provide our guests with unmatched luxury travel experiences. This policy ensures a clear understanding between Aristeia Travel and our cherished clientele, ensuring a seamless journey from booking to the journey itself.

Thank you for entrusting Aristeia Travel with your journey. We commit to curating an exceptional travel story for you, steeped in luxury and unforgettable moments.